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Our work

Nexus — a claims app we built

A claims and jobs app we built for a Cape Town plumbing firm — before Caleon existed.

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From paper and WhatsApp to one app

The firm handles insurance geyser claims. Every job ran on a paper form and a WhatsApp group. Jobs slipped, paper piled up, and invoices were slow. We built one app for the whole job, used by the team on site.

  • One app for the whole job, from claim to paid
  • Used on phones, on site, by the whole team
  • Built for South African insurers and VAT
nexus · claims

Today · Cape Town

Active claims

+ New claim
Open claims6
On site today3
Awaiting payment6
DIN1042 Thabo NaidooGeyser burst · Sea Point Open
DIN1041 Aisha PatelFaulty element · Claremont On site
DIN1038 Pieter BothaGeyser leaking · Durbanville

Inside the app

What we built

Claims registry

The paper claim form, now one searchable registry.

Appointments

Calendar, plumber assignment and a today view.

Inspection reports

Findings, photos and an on-site signature, from a phone.

Client SMS

An automatic SMS to the client on every status change.

Tax invoices

VAT invoices with excess and supplier blocks.

Roles & security

Owner, admin and plumber roles, security-hardened.

Proof

By the numbers

2 weeks
From brief to working app
6
Claim stages, open to paid
8
SA insurers built in
Built SA-real
Next.js PWAPostgres + DrizzleClerk authBulkSMSVAT invoicing8 SA insurers built in

In their words

Before Nexus, every geyser claim ran on paper and a WhatsApp group. Now the whole job — claim, inspection, invoice — lives in one app the team uses on site. We waste far less time on paperwork, get through more jobs, and we are more profitable for it.
OwnerFamily-run plumbing & building firm, Cape Town

What's your version of the paper form?

We replace the spreadsheets, WhatsApp groups and paper that run part of your business.

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